Terms of service

Artefact Terms of Use

1. Introduction
Welcome to Artefact. By accessing our website (www.artefactgallery.ca), you agree to be bound by these Terms of Use.
If you do not agree with any part of these terms, please do not use our website.

2. Store Contact Information
Artefact
Email: support@artefactgallery.com

3. Products and Fulfillment
By placing an order, you agree to the production process and understand that:

  • Products are printed on demand and may have slight variations.

  • Processing and shipping times vary depending on your location.

4. Pricing and Payment

  • All prices are listed in Canadian Dollars (CAD) unless stated otherwise.

  • We reserve the right to change prices or remove a product without prior notice.

  • Payment is required at the time of order using accepted payment methods.

5. Shipping

  • Delivery times are estimates; delays may occur.

  • Artefact is not responsible for delays caused by carriers, customs, or lost packages after shipment.

6. Returns and Refunds
Please refer to our Return and Refund Policy for full details. In summary:

  • Returns are accepted only for defective or damaged items.

  • Cancellations are allowed within 12 hours of order placement.

  • Refunds are processed after request approval.

7. User Conduct
You agree not to use our website for illegal or harmful purposes, including but not limited to:

  • Violating local, national, or international laws.

  • Compromising the security or functionality of the website.

  • Impersonating any person or business.

8. Intellectual Property
All content on this site (text, images, logos, etc.) is the property of Artefact or its partners.
Reproduction, distribution, or use without prior written permission is prohibited.

9. Limitation of Liability
Artefact cannot be held liable for indirect, incidental, or consequential damages related to the use of the website or products, including delays, data loss, or revenue loss.

10. Governing Law
These terms are governed by the laws of the Province of Quebec and applicable federal Canadian laws.

11. Changes to Terms
Artefact reserves the right to modify these Terms of Use at any time.
Continued use of the website after changes constitutes acceptance of the new terms.

12. Contact Us
For any questions regarding these terms, please email us at: support@artefactgallery.com